Ramiro: When I first speak with a UnitedHealth Group employee — whether a WellMed physician or an APC — I start by asking bigger-picture questions. I want to know what financial success means to them, their top concerns, and what keeps them up at night. From there, we talk about their goals and any obstacles standing in the way. Once I understand their perspective, then we get into how their WellMed or UHG benefits fit into that picture — stock buyouts, retirement accounts, HSAs, and so on. My goal isn’t just to look at the numbers, but to connect their employer benefits to what they actually want for their family and future. That’s also where I explain my process and compensation, so they know exactly how I work and that my role is to educate and guide, not sell.